Cut and paste mail-bombing? No, thanks!
Preface: this is the translation of a post written on April 2, 2010, to explain to all italian Internet users, with a real-life example, of the complete uselessness of copying or forwarding protest email about whatever argument to politicians or any organization.
The real obstacles to personal email management: unaware users and (absent) laws
Email is a crucial, basic service that is almost impossible to not use these days, but the way email is normally used these days has serious limits. The most common answer I get when I try to explaine those limits is some variation of “you may be right, but… I’m not I software programmer and never will, so I have no choice but to use what’s around”. This is wrong.
Why Open Digital Standards Matter in Government
Preface: this is the complete essay I wrote for the Open Government Book.