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The real obstacles to personal email management: unaware users and (absent) laws
Email is a crucial, basic service that is almost impossible to not use these days, but the way email is normally used these days has serious limits. The most common answer I get when I try to explaine those limits is some variation of “you may be right, but… I’m not I software programmer and never will, so I have no choice but to use what’s around”. This is wrong.
Why Open Digital Standards Matter in Government
Preface: this is the complete essay I wrote for the Open Government Book.