Foodinho and Glovo get a slap on the wrist

Hopefully, it will matter. Eventually.

Foodinho and Glovo get a slap on the wrist /img/glovo-rider.jpg

This week the Italian data protection authority fined Foodinho, owned by the on-demand delivery company Glovo, 2.6M Euros over the way algorithms are used manage to its couriers and assign orders.

The reasons were that Foodinho:

  • had not adequately explained to riders how the algorithm makes its decisions in evaluating their work
  • failed to provide a way for riders to challenge decisions made by algorithms

This may be a very important step in the regulation, or adoption, of " workers' rights in the digitised “gig economy”".

How important, it’s too early to tell. We’ll see.

Many more details are here and here.