Foodinho and Glovo get a slap on the wrist
Hopefully, it will matter. Eventually.
This week the Italian data protection authority fined Foodinho, owned by the on-demand delivery company Glovo, 2.6M Euros over the way algorithms are used manage to its couriers and assign orders.
The reasons were that Foodinho:
- had not adequately explained to riders how the algorithm makes its decisions in evaluating their work
- failed to provide a way for riders to challenge decisions made by algorithms
This may be a very important step in the regulation, or adoption, of " workers' rights in the digitised “gig economy”".
How important, it’s too early to tell. We’ll see.