Pesaro is a town of about 100 thousands people on the northern adriatic coast of Italy. Its Public Administration has been facing lots of critics from Free/Open Source software supporters because, in the last five years, it changed twice the same, important part of its ICT infrastructure. Both those changes bring consequences and open issues, both for the critics and for Pesaro, that have had little or no coverage at all so far, especially outside Italy (1). Before talking about them, however, it is necessary to summarize what happened.
The first move was the migration, in 2010/2011 of 504 desktops from Microsoft Office to OpenOffice. The second, decided in November 2014, was a U-turn: sorry, we were wrong, let's migrate to the latest and greatest from Microsoft, that is Office 365, to do lots of things better, even working in teams and online.