(this is a translation of my Italian post of 2012 on the same issue. I’ve done it because the problem, and the need to solve it as imagined below, are still there)
The airport of Fiumicino offers a good example of the real, and really serious digital divide that afflicts many Italians. That divide is not the lack of broadband connectivity, smartphone or computers: it is the lack of knowledge and capability of using those tools for doing something that is actually, really useful for themselves. In the Fiumicino’s case, this can be seen by connecting three facts.